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We try our best to give you quality and value in every product purchased from Pen Boutique. If you are not 100% satisfied, please let us know and we will try to make it right for you. Our customer service starts after we deliver the product.
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With an eye for quality and utmost customer service in the world of writing instruments and gifts, Pen Boutique. Pen Boutique was found in Columbia, Maryland. Leena Shrestha had only one concept when we founded our first store in Columbia - "to listen to our customers and fulfill their wish". We embrace technology to its fullest to give the best customer service. We value customer security and have left no compromise in securing all transactions on our website and on phone. Better technology combined with in-depth product knowledge has given us the extra leverage to serve customers with utmost efficiency.
Our Boutique is managed by experienced professionals who have been in fine writing instruments and executive gift business for more than a decade. We assure you that you will get experienced care from us. Focusing our attention on our customers, we believe in quality service with honesty. We assure you that you will love doing business with us.
Pen Boutique has been chosen by Montblanc for its Shop-in-Shop experience at its Montgomery Boutique location. Also, Pen Boutique at Montgomery, Bethesda,Maryland features Cross Shop-in-Shop and also Graf Von Faber-Castell Shop-in-Shop. Pen Boutique is the only store in USA to be given all three in one location.
We are authorized dealers for all the fine pens,fountain pens, writing accessories and leather executive gifts . All our products are genuine and all of them are the newest stock fresh from the companies.
Howard County Chamber of Commerce awarded Pen Boutique as the "Emerging Success Award" for the year 2008. Also, Pen Boutique's customer service has got it awarded Best of the Columbia by US Retailers Association for the Year 2007 and Year 2008 consecutively.
If you have any questions, call us at: (410) 992-3272 or toll free 1 800 263 A-PEN. We are open for customer service Monday - Friday 10AM -6PM. For sales we have additional lines and we are open Monday - Friday - 9AM - 12 MID NIGHT and Saturday and Sunday, 10AM -6PM.
click on the below "contact us " to email us.
We welcome you to write to us at
Pen Boutique Limited
ATTN: CUSTOMER SERVICE DEPT.
5560 Sterrett Place
Pen Boutique Limited
5560 Sterret Place
(410) 740 1088 - STORE
(410) 740 1089 - FAX
HOURS: Monday to Friday 9AM -6PM
If you are in the area or would like to visit our store then it is truly an honor. For directions, click here to get to directions to reach our store.
If you are in the area or would like to visit our store then it is truly an honor. For directions, click here to get to directions to reach our store. We are located upper level in Macy's Home wing, nearby the food court.