We try our best to give you quality and value in every product purchased from Pen Boutique. If you are not 100% satisfied, please let us know and we will try to make it right for you. Our customer service starts after we deliver the product.
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Pen Boutique is committed to your complete satisfaction; it is our top priority. In addition to offering a wide variety of selection of Pens, Accessories and gift items, we strive to provide you with the best service in the industry. You can be assured with the fact that we have so far almost 100% customer retention.
Return : Our return policy is here at this link.
We might be one of the few sites that show return policy in many places
so that you can confidently buy it from us. We do not believe in
hiding the return policies.
Pen Boutique Online Store/Phone Order Hours:
For Sales: Our hours are from Monday - Saturday - 10 AM - 9:30PM Sunday - 11 AM - 6:00PM
For Customer Service: Monday - Friday - 10AM - 6PM
( Existing orders, inquiry,refill guide etc.)
All products carried by Pen Boutique has the warranty as given by the manufacturer of the product. Please be aware that Pen Boutique is an authorized dealer and hence, these warranties are intact and valid with Pen Boutique's seal. Any repairs or defects are serviced and supported exclusively by their manufacturers in
accordance with any terms and conditions packaged with the products. Please contact the manufacturer directly for warranty questions and customer service.